1. Scope
This policy explains how Oldstep Atelier handles information collected through oldstep.click, course enquiries, catalog interactions, and related customer communications.
2. Information we receive
We may receive your name, email address, phone number, message content, purchase details, and communications preferences when you contact us or request a service. The site may also store course watchlist, cart, theme, and cookie-consent preferences in your browser.
3. How information is used
We use information to respond to enquiries, provide requested courses or services, maintain records, improve course content, protect the site, and communicate service-related updates. We do not make medical, financial, or other sensitive decisions from this information.
4. Sharing and retention
We do not sell personal information. Information may be shared with service providers that help operate communications, hosting, or payment processes under appropriate contractual safeguards. We retain information only as long as reasonably needed for the stated purpose, legal duties, dispute resolution, and legitimate business records.
5. Your choices and security
You may ask to access, correct, delete, or limit use of your personal information by emailing [email protected]. We use reasonable administrative and technical safeguards, but no online service can promise absolute security.
6. Children and changes
Our services are intended for adults and are not knowingly directed to children. We may update this policy when practices or legal requirements change and will post the revised effective date.
7. Contact
Questions about this policy can be sent to [email protected] or +1 (415) 555-0186.